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How bdmm Handles Your Personal Data

Your personal data belongs to you. This policy sets out exactly what we collect when you open an account, how we use it, and what choices you have — including how to request changes or ask us to remove your details.

Data collected only as neededbKash, Nagad, Rocket payment data handled securelyAccount holders can request data accessRetention periods apply per account typeContact us to update or remove your data

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What We Collect and Why We Collect It

bdmm Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide directly — your name, email address, phone number and any payment method you link, such as bKash, Nagad or Rocket. We also collect data generated by your use of the account: login timestamps,

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device type, session activity and transaction records tied to your wallet. We use this data to process deposits and withdrawals, verify your identity, respond to account queries and keep your session secure. We do not sell your personal data to third parties. Some data is shared
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with payment processors — for example, when a bKash or Nagad transfer is initiated, the relevant processor receives only what is needed to complete that transaction. We may also share data where required by applicable law or a legitimate regulatory request. Cookies and similar technologies help
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us keep your session active and understand how the lobby is used so we can improve it. You can adjust cookie preferences in your browser at any time. Data we hold is kept only as long as your account is active or as required for legal
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and financial record-keeping. When those periods end, we delete or anonymise your records. Eligibility to hold an account depends on your local law and the regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Account Storage

Account credentials and payment details are stored with SSL encryption. We do not log your bKash or Nagad PIN at any point — only the transaction outcome reaches our records.

Cookie Controls

Session cookies keep you logged in while you browse the lobby. Analytics cookies are separate and can be declined in your browser settings without affecting your account access.

Data Retention Periods

Active account data is held while your account remains open. After closure, financial records are kept for the period required under applicable rules, then permanently deleted or anonymised.

Your Right to Request Changes

You can ask us to correct inaccurate data, access a copy of what we hold, or request deletion where no legal retention obligation applies. We respond to requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Email Data Requests

Send your data access, correction or deletion request to our support email. Include your registered account email and the specific request so we can process it without delay.

Live Chat for Account Queries

If your question is about what data is stored on your account right now, live chat is the quickest path. Our team can check account-level records while you wait.

Wallet Verification Support

If a bKash, Nagad or Rocket payment has created a data query — for example, a duplicate record or a mismatched name — contact support with your transaction reference number.

Common Questions About Your Privacy at bdmm

These are the questions we hear most often about how personal data works on this platform. If your question is not covered here, contact our support team directly and we will point you to the right answer.

We collect your name, email, phone number and any payment method you link — bKash, Nagad or Rocket. We also log device type and session activity to keep your account secure.

We do not sell your data. Payment processors like bKash and Nagad receive only what is needed to complete a transaction. We share data with authorities only when required by applicable law.

Email our support team from your registered account address and ask for a data access request. We will verify your identity and send a summary of what we hold within a reasonable period.

Yes. Where no legal retention obligation applies, we will delete your records on request. Financial transaction data tied to Rocket or Nagad payments may be kept for the period required under applicable rules.

Session cookies keep your login active. Analytics cookies help us improve the lobby layout. You can turn off analytics cookies in your browser without losing access to your account or wallet.

No. Your mobile wallet PIN is entered inside the bKash or Nagad app and never reaches our servers. We only receive a transaction confirmation once the payment is approved on their end.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bdmm Handles Your Personal Data

How We Protect and Manage Your Information

Secure Account Storage

Cookie Controls

Data Retention Periods

Your Right to Request Changes

How to Reach Us About Your Data

Email Data Requests

Live Chat for Account Queries

Wallet Verification Support

Common Questions About Your Privacy at bdmm

01 What personal data does bdmm collect when I open an account?

02 Does bdmm share my data with third parties?

03 How do I request a copy of the data bdmm holds on me?

04 Can I ask bdmm to delete my personal data?

05 How does bdmm use cookies, and can I turn them off?

06 Is my bKash or Nagad PIN ever stored by bdmm?

Privacy Policy

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